Returns & Exchanges
At The Lad Collective, we want you to be completely satisfied with your purchase. If your gear isn't quite right, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure your items are in their original, unwashed condition with all packaging intact to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack and Post
Print your prepaid shipping label, securely pack your items, and drop the package off at your nearest authorized postal location.
Receive Refund
Once our warehouse team inspects your return, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing